Refund Policy

Email ID: shreerajvegkhausa@gmail.com
Contact Number: +91 88668 89573
Business Name: SHREE RAJ EXPORTS

Last Updated: June 2026

Because our products are highly perishable food items, our refund, return, and cancellation policies are strictly structured to ensure the highest standards of health, hygiene, and customer satisfaction.

1. Returns & Replacements

Due to the nature of our food products (Ready-to-eat Khausa, Surti snacks, etc.), we do not accept physical returns of goods once they have been shipped. However, if you receive a product that is damaged, expired, or incorrect, please reach out to our customer support team within 24 hours of receiving your delivery. We will require photographic evidence of the packaging and product to process a replacement or refund.

2. Refunds

Once your claim is validated by our quality assurance team, a refund or replacement will be processed. Refunds will be credited back to your original payment method within 7-10 business days. Please note that shipping charges are non-refundable unless the mistake was on our part.

3. Cancellations

You may cancel your order for a full refund at any time before it has been processed and dispatched. Once the order has been handed over to our courier partner, it cannot be cancelled.